We ship all the meat with dry ice in custom insulated boxes.

We ship nationwide. Obviously some states are more expensive to ship to than others because we choose one or two day shipping. But there isn't a state we can't reach.

Let us know right away! If the meat is slightly thawed but still partially frozen you can freeze it right away and use in sooner then later. If it is thawed all the way through but still chilly go ahead and put it on the menu next. If it is thawed and warm, toss it and we will make it right!

If you get the wrong order please let us know! So we can make it right! Never ship the meat back. Keep what you have and we will sort out he rest.

Sometimes this happens since humans run the shipping department...not bots. But if it does happen please please contact us. We will figure it out from there.

If you are happy with the cuts of meat you got, but it is of lesser value than you paid we will refund you the remaining amount that you can use next time you order! If it is over the original amount spent than its on the house.

If you are unhappy with the package that we will make it right with you and get you the cuts of meat that you want.

We know you will be happy with any cuts of meat from Stick Leg Ranch! But we also know that everyone has their favorites, because we do ot.

Short answer no. Long Answer, yes. Those meat boxes are pre-currated with cuts and weights to get the pricing. So on those we don't trade out cuts.

There are 2 times when you can trade out cuts. The first is our subscription boxes. There is a set amount of in the variety and wieght, but you can specify your favorite cuts and we will use them as much as possible.

The next time you can trade out or ask for certain cuts in when I mention a "you pick" option in the description. Like "you pick" pork or beef. Or "you pick" which flavor or brat. etc.

You sure can. HOWEVER...it's ultimately up to our butcher and whether or not he will cut it for us.